Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances authentic and original?
Yes, we guarantee that all products sold on The Fragrance World are 100% authentic and sourced directly from authorized distributors or the original brands.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or shelf.
What is the difference between Eau de Parfum and Eau de Toilette?
The main difference is the concentration of fragrance oils. Eau de Parfum (EDP) typically contains 15-20% oil and lasts longer, while Eau de Toilette (EDT) contains 5-15% and is lighter for daily wear.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I return a fragrance if I don't like the smell?
We offer a 30-day return policy for unopened and unused products in their original cellophane packaging. Due to hygiene reasons, we cannot accept returns on opened bottles.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.